Residential Guarantee Program

Specification guidelines, inspections and guarantees

The objective of the RGC residential guarantee program is to provide to the homeowner the assurance of quality materials installed to specific standards by a professional roofing contractor and backed by the Roofing Contractors Association of BC Guarantee Corp., (RGC).

Architects and other specifying authorities refer to the RGC "Guarantee Standards" and guidelines issued in the RGC "Roofing Practices Manual", which has become THE standard reference manual since 1958 in British Columbia on roofing applications for owners and specifying authorities alike.

The main features of the RGC Residential Guarantee Program are:

  • * the "Guarantee Standards" that are established by the Association, to which all roofing contractor members must adhere in order to receive the guarantee.
  • * the RGC guidelines are under constant review in order to provide updates and advice to members, owners and specifying authorities.
  • * the guarantee program requires random audits on member roofing applications by an independent inspection firm who must remain independent by dealing at "arms length" with both the roofing contractor and the owner.
  • * the guarantee issued is backed not only by the individual roofing contractor but by the Association as well.
  • * the guarantee covers BOTH workmanship and RGC accepted materials for 5 years. This combination of guarantees is not available from any other source.

We are confident that our program provides the best assurance to homeowners that the roof they buy will offer a long and trouble-free performance. Our confidence is substantiated by the fact that the large majority of design authorities in the Province support our program and demand the RGC guarantee in their specifications, a guarantee program offered only by the THE Member Roofing Contractors of RGC.

Since 1960, the Roofing Contractors Association of B.C. has provided Industrial, Commercial, and Institutional [ICI] building owners with a third party roof guarantee. Over 20,000 roofs have been completed under this program.

Now, with the introduction of the RCABC Guarantee Corp. (RGC) 5 Year Residential Guarantee, homeowners can take advantage of the same roof guarantee protection that ICI building owners have used and trusted for 40 years.

The RGC 5 Year Residential guarantee, is designed for consumers who want to protect their roofing investment by ensuring that qualified contractors install proven materials.

To protect your home, ask your RCABC Professional Roofing Contractor to include the RGC 5 Year Residential Guarantee for your new roof.

The Program Features:

  • * Third party guarantee coverage on labour and materials for 5 years available ONLY from RCABC Member Contractors.
  • * The RGC Residential Guarantee fee is $300.00 and is available for single family residences on new or reroof projects, to a maximum roofing contract value of $15,000.
  • * Only proven, quality materials that are accepted by RGC can be used in the program. Roofing materials must undergo a thorough review by the RGC Provincial Technical Committee. Product must meet Canadian Material Standards and B.C. Building Code requirements.
  • * Member Contractors installing roofs in the Guarantee Program must comply with RGC Guarantee Standards and Guidelines listed in the RGC Roofing Practices Manual (RPM). The Roofing Practices Manual is the professional roofing reference manual used by architects and specifiers in British Columbia.
  • * The RCABC acts as an adjudicator to resolve conflicts or disputes arising in the Residential Guarantee Program. The Residential Guarantee program can provide for inspections by an independent inspection firm to help resolve claims or complaints that may arise during installations or at any time throughout the 5 Year Guarantee coverage. In addition, random final inspections are performed on one in every four roofs installed by RCABC Members in the Residential Program to ensure that the highest industry standards are being met.
  • * RCABC Members are committed to education and training. The RCABC Roofing Institute delivers the B.C. Apprenticeship programs for roofers, both low slope (flat) and steep roofing. In addition, professional development classes covering a variety of roofing topics are regularly scheduled for individuals working in the roofing industry.

For more information about how to obtain the 5 Year RGC Residential Guarantee, call an RCABC Member Contractor in your region.